Privacy Policy

Last updated: 19.07.2025

At Onlygenu.com, your privacy is a priority. When you use our website, you entrust us with your personal information, and we’re committed to safeguarding that trust.

We may update this Privacy Policy from time to time to reflect legal, regulatory, or operational changes. If we make significant changes, we will notify you accordingly and update the “Last Updated” date above.

1. General Information

Onlygenu.com (“we”, “our”, or “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect the personal information you provide when visiting or making a purchase from www.onlygenu.com.

Please read this Privacy Policy carefully. By accessing or using our website, you agree to the practices described here.

2. Information We Collect

We may collect the following types of information:

Personal Data You Provide:

• Name, email address, shipping/billing address, phone number

• Account details (if you register on our site)

• Order history

• Communications sent to our customer service

We collect this data when:

• You place an order

• You subscribe to our newsletter

• You contact us

• You create or update your account

Automatically Collected Information:

• IP address, browser type, device type

• Website interaction data (e.g., pages visited, cart abandonment)

• Referral URLs and location data (where applicable)

Cookies & Tracking:

If third-party cookies or analytics tools (like Google Analytics, Facebook Pixel, etc.) are used, they may also collect behavioral data. See Section 8: Use of Cookies for details.

3. How We Use Your Information

We use your information for the following purposes:

• Order Processing: To fulfill your orders, process payments, and deliver products.

• Customer Support: To communicate with you about your order or address inquiries.

• Marketing (with consent): To inform you about promotions, new products, or updates.

• Personalization: To tailor your shopping experience.

• Security & Fraud Prevention: To protect against fraud and unauthorized activity.

• Legal Compliance: To comply with applicable laws and obligations.

You can unsubscribe from marketing emails at any time by using the “unsubscribe” link in any message or by contacting us directly.

4. Legal Basis for Processing

Under the General Data Protection Regulation (GDPR), we rely on the following legal grounds:

• Performance of a contract – when we process your orders.

• Legitimate interest – for fraud prevention and website improvement.

• Consent – for marketing or optional cookies.

• Legal obligation – when required to comply with the law.

5. Sharing Your Information

We do not sell or rent your personal information. However, we may share your data with:

• Service providers (e.g., hosting platforms, payment processors, email marketing tools)

• Legal authorities if required by law

• Business successors in case of a merger, sale, or acquisition

All third-party providers are carefully vetted and contractually obligated to maintain data confidentiality and security.

Subprocessors we use include:

6. Data Retention

We retain personal data only for as long as necessary:

7. Your Rights (GDPR)

You have the following rights regarding your personal data:

1. Right to Access – Ask us what data we hold and receive a copy.

2. Right to Rectification – Update inaccurate or incomplete information.

3. Right to Erasure – Request deletion of your data in certain circumstances.

4. Right to Restrict Processing – Temporarily halt processing of your data.

5. Right to Object – Opt out of certain processing, like marketing.

6. Right to Data Portability – Receive your data in a portable format.

7. Right to Withdraw Consent – Withdraw any previously given permission.

8. Right to Lodge a Complaint – You may complain to your local data protection authority.

To exercise these rights, contact us at service@onlygenu.com.

8. Use of Cookies

Cookies are small text files stored on your device to enhance your browsing experience.

We use cookies to:

• Track user behavior and improve functionality

• Save cart contents

• Provide tailored product recommendations

• Analyze website traffic via third-party tools

You can manage your cookie settings via your browser. For more information, refer to our Cookie Policy downbelow.

9. Data Security

We implement appropriate technical and organizational measures to protect your personal data, including SSL encryption and secure servers.

However, no method of transmission or storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

10. Contact Us

If you have questions about this Privacy Policy or your personal data, please contact us at:

Email: service@onlygenu.com

Cookie Policy

Last updated: 21.07.2025

This Cookie Policy explains how Onlygenu.com (“we”, “our”, or “us”) uses cookies and similar technologies when you visit or interact with our website. By using our site, you agree to the use of cookies as outlined below.

We are committed to respecting your privacy and complying with all applicable data protection laws, including the General Data Protection Regulation (GDPR) and the EU ePrivacy Directive.

1. What Are Cookies?

Cookies are small text files stored on your device (computer, tablet, or mobile) when you visit a website. They help websites function effectively and enhance your user experience.

Cookies can be:

• First-party cookies: Set by the website you are visiting.

• Third-party cookies: Set by other domains (e.g., analytics or advertising services).

2. What Types of Cookies Do We Use?

We use the following types of cookies on Onlygenu.com:

a. Strictly Necessary Cookies

These cookies are essential for the website to function. They allow you to navigate the site, use the shopping cart, and access secure areas.

Examples:

• Remembering your cart items

• Ensuring secure checkout

b. Performance & Analytics Cookies

These cookies help us understand how visitors interact with our site by collecting anonymous data. We use this information to improve the website’s performance and usability.

Examples:

• Google Analytics

• Freewebstore analytics (if provided)

These cookies are only activated with your consent.

c. Functionality Cookies

These cookies remember your preferences (such as language or region), so we can offer a personalized experience.

These may also support optional features, like remembering login details or wishlists.

d. Marketing & Advertising Cookies

We may use these cookies to deliver targeted ads and track the performance of marketing campaigns across platforms like Facebook, Instagram, or TikTok.

3. How Can You Control Cookies?

When you first visit our site, you will be prompted to accept or reject optional cookies via a cookie banner.

You can also manage or delete cookies through your browser settings:

• Chrome: https://support.google.com/chrome/answer/95647

• Firefox: https://support.mozilla.org/en-US/kb/clear-cookies-and-site-data-firefox

• Safari: https://support.apple.com/en-us/HT201265

• Edge: https://support.microsoft.com/en-us/help/4027947

Note: Disabling certain cookies may affect your shopping experience or prevent some functions from working.

4. Third-Party Cookies We May Use

We may use cookies provided by trusted third parties:

You can opt out of third-party advertising cookies through the YourOnlineChoices website: https://www.youronlinechoices.eu

5. Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in law, technology, or our services. Updates will be posted on this page with a revised “Last Updated” date.

6. Contact Us

If you have any questions about how we use cookies, please contact us at:

Email: service@onlygenu.com